analysis. integration. automation. Our software has it covered
The bells & whistles come as standard
At StorMan Software, we always strive to provide the best of the best for our customers because we understand two simple things...
1. You need to get what you want done quickly & efficiently and,
2. Your business needs the latest, cutting edge technology and integration to enable you to offer your customers the best vault experience
We have pioneered integration using leading technologies such as online reservations & online payments, plus integration with access control systems, Homeland Security threat-level reporting, web sites, accounting packages, SMS, credit cards and direct debits (ACH) ...just to name a few; all of which work natively through our safe deposit box management software.
We invite you to join the StorMan family today and find out why we continue to be the Number 1 choice for PC & Mac management software since 1992.
What can we help you with?
- Automation & time-savers
- Data mining & analysis
- Increase revenue streams
- Integrate systems
- Keep in touch with your customers
- Lower your running costs
- Reduce arrears
Save time & automate those mundane tasks
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Export to 3rd-party accounting packages
Our vault software exports to a number of popular 3rd-party accounting packages (such as MYOB, SAGE and Quickbooks) - meaning you can take your data to the next level & streamline your accounting processes.
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Handy keyboard shortcuts
Why bother grabbing the mouse, when you can also control our management software with a range of handy, time-saving keyboard shortcuts for common tasks and functions.
Automatically lock-out late payers
Never again will you need to worry about updating your access control system when a customer doesn't pay on time.
Our safe deposit box software communicates directly with popular access control systems to automate the lock-out process when customers are late (as well as the reverse, once they pay).
Process credit cards & direct debits
Sick of entering 16-digit credit card numbers into a machine? Worried about credit card security?
Rest easy, with our integrated credit-card & direct-debit processing modules. Process card & customer bank-account payments within seconds, safely & securely via the internet. The process is automatic, and only triggers when due to do so based on customer due dates.-
Email Merge & Print Merge
Need to connect with your customers? Perform email-merges and print-merges to past customers, new customers, business customers... in fact, any number of filters & search parameters.
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Up to 9 things on the go (at the same time!)
Need to sell some merchandise while another customer is in the middle of a sign-up procedure? No problem... just swap to the new task & leave the existing one right where it is without having to close or save it!
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Cookie-stamp new vaults
With our MultiView management software, you can quickly and easily clone new vaults as your empire grows - sharing the same letter & email templates, billing plans, pricing structures, marketing data (and more) to ensure consistent & quick setup.
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Find what you're looking for - FAST!
When working with large amounts of data, it's important to be able to quickly find exactly what you're looking for. StorMan's integrated search provides speedy access to customer information - with additional, virtually-limitless custom search queries available via our dedicated search function.
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Automated customer billing system
Called 'Daily Processing', our customer billing system automatically generates reminders, invoices, late notices, insurance expiry, birthday wishes & credit-card expiry letters, emails and TXT's when due. Just set & forget - StorMan does the rest.
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Calendar, notes & tasks
Our range of vault & safe deposit box management software includes a calendar and tasks system - bringing together manually-entered & automatic reminders (including any arrivals / departures scheduled for the day, low-stock reminders & much more).
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Bank-friendly deposit slips
There's no need for double-entry at your local bank, as our vault software prints pre-filled, bank-friendly deposit slips with the necessary data included & ready to go - ensuring an express deposit at your local branch.
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Fast access to common functions
The first thing you'll notice when you launch our software is the Dashboard - providing quick access to core software functions including the calendar, key data, messaging centre, customer browser and access control log.
Automated email & print reminders
In addition to text (SMS) reminders, our safe deposit box management software also emails / prints invoices, reminders, late letters and birthday wishes (just to name a few!) when your defined trippers are met.
Integrated email client
Our powerful integrated email client means that you can send HTML emails to customers and keep in touch whenever you like.
Coupled with the PDF engine, you'll be able to automatically generate and send invoices and other communications by email.
Data mining (that doesn't require a jackhammer)
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Over 50 detailed & accurate reports
Our Professional (and higher) products include over 50 reports to provide an accurate overview of your vault.
We also provide a number of industry-first 'crystal-ball' reports which predict future trends based on pending move-outs and historical data. 
Analyse your marketing campaigns
If your current vault management software doesn't tell you how customers are finding you, then how can you be sure which marketing campaign works best for you?
StorMan lets you collect marketing information at virtually all data-entry points, ensuring you know what type of customers you have, how they found you and why they're renting with you (oh - and why they stopped renting, too).-
Take your data to the next level
Whether you run an external reporting engine, a separate accounting package or just need to do more with your data, we give you the power to take your data further by giving you the option to export out to Excel or .CSV file format.
We don't believe in locking you down with proprietary data formats. After all - it's your data. 
Build-your-own reports
If you require something unique, StorMan's integrated reporting engine provides the toolset to build custom reports, graphs and charts so that you can mine your data, your way.
We also offer a custom report creation service, should you wish us to do the work for you!
Boost your income streams & minimise risk
Automated rental increases
Setup rental increases to occur based on pre-defined triggers (such as a drop in occupancy level), the age of an agreement, a pre-defined time period or a flat percentage or fixed-amount increase across your vault.
Does your business suffer at night?
Boost your income streams & provide flexibility to your customers by offering online payments and online reservations, 24 hours a day, 7 days a week. Make your website work for you when you're not and strike while the buying decision is high.
Up sell & on sell
There are plenty of ways to make a little extra money - such as promoting bulk-purchases through merchandise discount plans, charging a small fee for additional PINs on an agreement, charging a fee upon contract termination, paper-invoice fees... even the ability to rent more desirable deposit boxes at a premium.
These tools (and more) are at your disposal, ready to implement when needed.
A plethora of payment systems
The more payment options you provide, the easier it is for customers to pay - it's that simple.
Our vault management software integrates with over 10 different payment providers to allow for online payments, automatic credit card payments, automated direct debits and integrated EFTPOS transactions (also knows as Bank Card, Check Card or Debit card - depending where you hail from).
Just set the card or account info in the software and StorMan automatically processes the transaction for each customer when they're due.
For the technically minded, that means we support PPD ACH Debits, CCD ACH Credits, Accounts Receivable Conversion ACH, Point of Purchase Conversion ACH, Telephone Acceptance Debits/credits & Online Initiated Debits/credits.
Automated late-payment reminders by SMS
If there's one feature that our customers are most vocal about, it would have to be StorMan's ability to automatically text (SMS) late payers. Set a trigger point, setup your SMS template and our vault software does the rest - on cue.
Flexibility = the key to customer happiness
By offering a range of billing plans, you can incentivise your customers' buying decision. StorMan's flexible billing plans allow many levels of customisation - everything from offering free periods, to monetary & percentage-off discounts for customers who pay in advance.
Next stop: Integration Station
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A plethora of payment systems
The more payment options you provide, the easier it is for customers to pay - it's that simple.
Our safe deposit box management software integrates with over 10 different payment providers to allow for online payments, automatic credit card payments, automated direct debits and integrated EFTPOS transactions (also knows as Bank Card, Check Card or Debit card - depending where you hail from).
Just set the card or account info in the software and StorMan automatically processes the transaction for each customer when they're due.
For the technically minded, that means we support PPD ACH Debits, CCD ACH Credits, Accounts Receivable Conversion ACH, Point of Purchase Conversion ACH, Telephone Acceptance Debits/credits & Online Initiated Debits/credits. -
While you were sleeping
Boost your income streams & provide flexibility to your customers by offering online payments and online reservations, 24 hours a day, 7 days a week. Make your website work for you when you're not and strike while the buying the decision is high.
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Automatically lock-out late payers
Never again will you need to worry about updating your access control system when a customer doesn't pay on time.
Our vault management software communicates directly with popular access control systems to automate the lock-out process when customers are late (as well as the reverse, once they pay).
More face-time, less waste-time
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You have: 1 new message
Save time and money by texting customers automatically when certain triggers are met - such as a customer's birthday, an upcoming credit card expiry or a late-payment reminder.
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Dear [customer.firstname]
Our referencing engine lets you replace the all to common 'Dear sir/madam' with your customer's firstname - adding a personal touch to your emails and letters, without the effort and time you'd expect.
In fact, almost all StorMan database fields can be referenced - giving you the power to create unique, personalised interaction points for your customers. -
End your reliance on 'little bits of paper'
StorMan uses an integrated sales enquiry & quoting module, which keeps track of sales leads, provides automatic follow-up reminders, quick quoting and easy conversion to the next step, should the customer wish to go ahead.
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Archiving - minus the aches
Our vault management software automatically archives old content & past customers so that you're always working with an efficient database.
By keeping old customers in the system, you can always re-open old agreements, check details or market to past customers if required. -
Do something useful with your data
Need to connect with your customers? Perform email-merges and print-merges to past customers, new customers, business customers... in fact, any number of filters & search parameters.
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Incentivise
Offer incentives for long-term customers such as merchandise discounts, free time, or a percentage / fixed-amount off. Create & track marketing campaigns to ensure referral and word-of-mouth business it's working at its best.
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Automated email & print reminders
In addition to text (SMS) reminders, our safe deposit box management software also emails / prints invoices, reminders, late letters and birthday wishes (just to name a few!) when your defined trippers are met.
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SMS delivery receipts
StorMan's range of vault products can be integrated with Thinc Technology's SMS delivery receipt system, which will inform you when your StorMan SMS is received by the customer's mobile phone handset.
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Integrated email client
Our powerful integrated email client means that you can send HTML emails to customers and keep in touch whenever you like.
Coupled with the PDF engine, you'll be able to automatically generate and send invoices and other communications by email. 
Print envelopes & labels
Automatically print addresses on envelopes / labels, or use our refinement tools to position the customer address block inside a window-faced envelope.
Additionally, you can use our mail-merge tools to print envelopes & labels for a specific set of customers - based on virtually any search criteria you like!
Slash your costs
Dynamic Rent Control
Use our smart yield analysis tools to automatically set rental increases dynamically - meaning safe deposit box rates (for vacant safe deposit boxes) can be adjusted automatically each day, depending on vault occupancy levels & upcoming arrivals / departures.
Centralised call-centre access
Growing vault? Existing users of our MultiView product have setup a single phone number for their vaults and used it to operate a call centre - allowing the operator to take care of reservations, enquiries, quotes and payments for all of your vaults from one place.
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Email invoicing
Stamps cost money - and that cost is increasing, as mail services worldwide feel the pinch of lest revenue from electronic mail delivery.
StorMan works the same way - saving you money be allowing any communication (including invoices / receipts) to be emailed instead of posted. 
Integrated inventory management
Throw away your old log book and let our vault software take care of your merchandise & stock levels.
With automated low-stock reminders, stock transfers between vaults and detailed ancillary-sale reporting, our software has the tools you need to take your inventory to the next level.-
Up sell & on sell
There are plenty of ways to make a little extra money - such as promoting bulk-purchases through merchandise discount plans, charging a small fee for additional PINs on an agreement, charging a fee upon contract termination, paper-invoice fees... even the ability to rent more desirable deposit boxes at a premium.
These tools (and more) are at your disposal, ready to implement when needed. -
Centralised reporting
Users of our MultiView product have access to centralised and comparative reporting to simplify management of larger groups.
Compare vaults & regions against one another and analyse the effectiveness of marketing campaigns from a top-down level.
Reduce arrears
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Automatically lock-out late payers
Never again will you need to worry about updating your access control system when a customer doesn't pay on time.
Our vault software communicates directly with popular access control systems to automate the lock-out process when customers are late (as well as the reverse, once they pay). -
Process payments automatically
Sign-up your customers to 'set-and-forget' payment methods, such as direct debits or credit card payments.
Process card & customer bank-account payments within seconds, safely & securely via the internet. The process is automatic, and only triggers when due to do so based on customer due dates. 
Custom late fee's
Customer not learning their lesson? Set a custom late-fee amount on a per-agreement basis (either higher, or lower, than the default).
Accept payments online
By providing an online payments system, your customers can pay you even while you're sleeping. They can also log-in to your website and view current balance and next-payment data whenever they like.
Detailed arrears reporting
StorMan has a number of reports available to let you manage the arrears process and keep on top of bad payers before they become a recurring problem.
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Automated late-payment reminders by SMS
If there's one feature that our customers are most vocal about, it would have to be StorMan's ability to automatically text (SMS) late paying customers. Set a trigger point, setup your SMS template and our vault software does the rest - on cue.
-
A plethora of payment systems
The more payment options you provide, the easier it is for customers to pay - it's that simple.
Our vault software integrates with over 10 different payment providers to allow for online payments, automatic credit card payments, automated direct debits and integrated EFTPOS transactions (also knows as Bank Card, Check Card or Debit card - depending where you hail from).
Just set the card or account info in the software and StorMan automatically processes the transaction for each customer when they're due.
For the technically minded, that means we support PPD ACH Debits, CCD ACH Credits, Accounts Receivable Conversion ACH, Point of Purchase Conversion ACH, Telephone Acceptance Debits/credits & Online Initiated Debits/credits. -
Automated email & print reminders
In addition to text (SMS) reminders, our safe deposit box management software also emails / prints invoices, reminders, late letters and birthday wishes (just to name a few!) when your defined trippers are met.
Feature availability
Please note that some features are not available in all products. We welcome you to refer to our product comparison or contact our sales team for further information. Thank you.